Delivery, Pickup & Substitution Policy
Effective date: October 25, 2026
Where we deliver
Our own drivers deliver from our shop at 1702 Sepulveda Blvd, Torrance, CA 90501 to the 38 ZIP codes listed on our Delivery Area page, roughly within 15 miles of the shop: Carson, Compton, El Segundo, Gardena, Harbor City, Hawthorne, Hermosa Beach, Lawndale, Lomita, Manhattan Beach, Palos Verdes Estates, Palos Verdes Peninsula, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, San Pedro, Signal Hill, Torrance and Wilmington.
Need flowers sent somewhere else? Call 310-539-0624. We may be able to send the order through a florist network partner near the recipient.
Delivery fee and tax
- Delivery is $15.00 to every ZIP code we serve. There is no minimum order.
- The delivery fee is not taxed. Sales tax of 10.75% applies to the flowers and gifts.
- Store pickup is free ($0).
Same-day cutoffs (Pacific Time)
| Delivery | Store pickup | |
|---|---|---|
| Monday – Friday | order by 2:00 PM | order by 5:00 PM |
| Saturday | order by 1:00 PM | order by 3:00 PM |
| Sunday | order by 12:00 PM (noon) | order by 1:00 PM |
Orders placed after the cutoff can be scheduled for the next available day. We are closed, and do not deliver, on New Year's Day (Jan 1), the Fourth of July, Thanksgiving and Christmas (Dec 25).
Delivery details
- We deliver on the date you choose. Specific delivery times are not guaranteed; put timing requests (for example, a funeral service time) in the special instructions and we will do our best.
- Please give a complete address and a recipient phone number. For hospitals, businesses and funeral homes, include the department, room or service name.
- If no one is available, our driver may leave the flowers in a safe place or contact you to arrange redelivery.
Store pickup
Pick up at 1702 Sepulveda Blvd, Torrance, CA 90501 during store hours on the date you chose. Bring your order number.
Substitutions
Every arrangement is made by hand from fresh flowers, so it may not look exactly like the photo. When a flower, color or container is not available, we substitute with items of equal or greater value and keep the look, style and colors of the design as close as we can. If a certain flower or color matters to you, or the recipient has an allergy, tell us in the special instructions or call us.